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The CFPB is 4 years old and has a lot to show for it! | Ed Mierzwinski

Tuesday, July 21, marks four years to the day since the Consumer Financial Protection Bureau opened its doors to protect consumers and make financial markets work. We've summarized some of the ways CFPB works for you on a new web page.

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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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News Release | MoPIRG Foundation | Consumer Protection

Toys with lead, toxic chemicals, choking hazards found on store shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to Missouri Public Interest Research Group’s 28th annual Trouble in Toyland report.  The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

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Credit bureau complaints bring relief for 30 percent

The Missouri Public Interest Research Group Foundation studied the 10,000 complaints filed against credit bureaus since the federal Consumer Financial Protection Bureau began collecting them in October of 2012.

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News Release | MoPIRG Foundation | Consumer Protection

Report: In Missouri, Experian Gets Big Complaints

A new report by MoPIRG Foundation found that the most complained-about credit reporting agency in Missouri is Experian, and that Missouri ranks #30 nationally in credit report complaints per 100,000 residents.

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News Release | MoPIRG Foundation | Public Health, Food

FDA Delays are Putting American Lives at Risk from Unsafe Food

Food and Drug Administration (FDA) delays in implementing the 2011 Food Safety Modernization Act have put Missouri lives at risk and cost the country $22 million in economic costs, according to a new report by MoPIRG Foundation.

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Report | MoPIRG Foundation | Consumer Protection

Trouble in Toyland 2013

The 2013 Trouble in Toyland report is the 28th annual MoPIRG Foundation survey of toy safety. In this report, MoPIRG Foundation provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. 

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Report | MoPIRG Foundation | Consumer Protection

Big Credit Bureaus, Big Mistakes

Since the Consumer Financial Protection Bureau began collecting complaints about credit reporting in October 2012, the CFPB has recorded more than 10,000 complaints about credit reporting.

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Report | MoPIRG Foundation | Public Health, Food

Food Safety Scares 2013

This report offers a snapshot look, from October 2012 to October 2013, at multistate foodborne illness outbreaks identified by the Center for Disease Control and Prevention (CDC). Failures in the rules and processes that protect our food supply have led to numerous serious outbreaks over the past year that left many Americans sickened and at least 2 dead. The economic cost of just the multistate outbreaks caused by food products recalled over the past 12 months comes to more than $22 million.

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Report | MoPIRG Foundation | Consumer Protection

Private Loans, Public Complaints

In this report we explore consumer complaints in the private student loan sector with the aim of uncovering patterns in the problems consumers are experiencing with their student loans.

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Report | MoPIRG, DEMOS | Democracy

"McCutcheon" Could Add Over $1 Billion In Contributions To Next Four Elections

We project that striking the aggregate limit would bring more than $1 billion in additional campaign contributions from elite donors through the 2020 election cycle.

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